Shipping Policy 

Order Confirmation:

As soon as you place your order, you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we will start our fulfillment process. Processing times vary by manufacturer and configuration. Most orders ship within 1-3 business days. Transit times typically range from 5-8 business days depending on destination and freight carrier scheduling. 

Order Shipment:

All orders sold by Simulator Pro Shop include full manufacturer warranty and ship from authorized U.S. distribution partners and manufacturers. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at support@simulatorproshop.com.

No Shipping outside the USA. 

Shipping Options:

Standard Shipping: Most orders ship free within the continental United States. Processing takes 1-3 business days, with transit typically 5-8 business days depending on destination.

Freight & Oversized Items: Golf simulator enclosures, screens, and other large or multi-box packages ship via freight carrier. These items are not quoted at checkout; after you place your order, our team will follow up directly with a freight quote based on the item's size, weight, and your delivery address. Freight delivery timelines vary by carrier and route and will be confirmed with your quote.

No Shipping Outside the USA: We currently ship only within the United States.

Standard Doorstep Delivery (Free): Your order is delivered to your driveway or curb. Typical transit time is 5-8 business days after processing.

Threshold Delivery: This involves the item being brought onto your porch, or into a sheltered/garage area.